Privacy policy
Privacy Policy
Last Updated: [26-09-2025]
At Mahekmaa Perfumers, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.
1. Information We Collect
When you use our website, we may collect the following types of information:
Personal Details: Name, billing/shipping address, email address, phone number.
Order Information: Products purchased, order history, and payment method (processed securely via third-party gateways).
Technical Information: IP address, browser type, device details, and cookies for website performance.
2. How We Use Your Information
We use the information we collect from you primarily to process and fulfill your orders efficiently and to ensure that your products are delivered safely and on time. This includes sharing your details with our trusted shipping and courier partners so that you receive accurate delivery updates and tracking information. Your contact details also allow us to communicate with you directly regarding any inquiries, returns, or refund requests, ensuring smooth customer service. In addition, we analyze the data we gather to improve our website, enhance our services, and expand our product offerings in line with customer needs and preferences. From time to time, we may also use your information to send promotional offers, new product updates, or newsletters that may interest you.
3. Sharing of Information
We do not sell or rent your personal data. However, we may share limited information with our logistics and courier partners to ensure smooth and timely delivery of your orders, with payment gateways to process secure transactions, with service providers who assist us in marketing, analytics, or website support, and with legal authorities if disclosure is required by law.
4. Cookies & Tracking
Our website uses cookies to improve user experience, remember your preferences, and display personalized offers. You may disable cookies in your browser settings, but some features may not work properly.
5. Data Protection & Security
We take reasonable technical and organizational measures to protect your data against unauthorized access, misuse, or loss. Payment details are processed through secure, PCI-compliant gateways—we do not store your card or bank details.
6. Your Rights
As a user, you have the right to access and review the personal data we hold about you, request correction or deletion of your information, and opt out of receiving promotional communications at any time. To exercise any of these rights, please contact us at: mahekmaap@gmail.com.
7. Children’s Privacy
Our services are not directed to individuals under the age of 18 years. We do not knowingly collect data from minors.
8. International Transfers
Since our website is powered by Shopify (and related third-party services), your information may be transferred outside India for secure storage and processing.
9. Governing Law
This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Kannauj, Uttar Pradesh, India.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Mahekmaa Perfumers
Email: mahekmaap@gmail.com
Address: Kazi Tola, Kannauj, Uttar Pradesh, 209725, India